We take pride in offering a 3-year service warranty for our super clone products and a 1-year warranty for AAA-grade items, commencing from the date of your purchase. Throughout this warranty period, any concerns or issues related to the product can be effectively addressed by our dedicated team. However, it’s important to note that damages resulting from personal actions are not covered under the standard warranty.

In the event that you require repairs within the warranty period, kindly be aware that you are responsible for covering the shipping costs for both the inbound and outbound shipments. We strongly recommend using air mail or EMS for the return, as certain express courier services may impose additional taxes or parcel restrictions. In instances where personal damage is identified, a repair fee will be applied.

To initiate a warranty claim, please include a written description of the issue, along with your order number, order date, name, address, and phone number in the return package. This information expedites the identification and resolution process, enabling us to return the product to you promptly. Upon receipt at our facility, the repair process typically takes 7 business days before the product is dispatched.

We advise thorough inspection of the product for any missing or damaged items before signing the parcel upon delivery. Failure to do so may complicate the process of claiming for any missing or damaged items after the parcel has been signed for.”