At Luxury Watches Rep, our commitment is to deliver high-quality products and unparalleled customer service to our valued customers. If, for any reason, you find yourself unsatisfied with your purchase, we kindly ask you to review our refund policy outlined below for a clear understanding of our return procedures and guidelines.
Order Cancellation and Modification
Kindly be advised that we are regrettably unable to accommodate order cancellations or changes once an item has been dispatched. Should you wish to make alterations to your order, we urge you to promptly reach out to our dedicated customer service team. We will exert our utmost efforts to accommodate your request if the item has not yet been shipped. Your understanding in this matter is greatly appreciated. Thank you.
Damaged or Defective Products
In the unfortunate event that you receive a damaged or defective product, we urge you to contact our customer service team immediately. Kindly provide your order number along with a photo of the affected product. We will furnish you with detailed instructions on how to return the item, and upon receipt, we will initiate a replacement or refund, adhering to our replacement or money-back guarantee policy.
Replacement or Money-Back Guarantee
We stand firmly behind the quality of our products and offer a comprehensive replacement or money-back guarantee in the rare instance that a product is deemed defective, damaged, or not received by the customer. Please reach out to our customer service team for prompt assistance with a replacement or refund.
Thank you for selecting luxurywatchesrep.com. Your business is highly valued, and we sincerely hope that your purchase brings you immense satisfaction. Should you have any further inquiries or require assistance, our customer service team is here to help.